All orders over £50 are delivered FREE of Postage & Packing to addresses in the UK. Orders £49.99 and under are charged at just £1.95 towards the cost of postage, packaging and payment processing fees.


All International Mail is sent using TRACKED Airmail Services to ensure safe delivery of your order, and peace of mind during transit. 

Tracked Postage and Packing WORLDWIDE is a flat rate charge of just £12.95 per order, regardless of the amount of items selected, with tracking details provided on dispatch.


Orders are dispatched directly from stock within 48 hours. In some instances items may be due on stock replenishment delivery, in this case your order will be sent within 3-5 days. If there is a delay which will result in dispatch after 5 days, we will contact you to advise. Should your order contain multiple items, we reserve to right to dispatch in separate packages, to avoid a delay with the entire order.

Some larger Beth Russell Needlepoint kits are handmade to order and may take an additional 2-3 days to prepare.

Please note: GeckoRouge and Fred Spools kits are unique bespoke items, made to order only. These are not 'mass produced off-the-shelf' items, they are hand made art licensed kits, and take a little longer to prepare for each customer (pre-Christmas preparation is currently 10-15 'Working' Days)

If an item is intended as a gift or is required by a specific date, please contact us before ordering to check on availability schedules.