Delivery

UK DELIVERY

All orders over £50 are delivered FREE of Postage & Packing to addresses in the UK. Orders £49.99 and under are charged at just £2.95, towards the cost of tracked postage, packaging and payment processing fees.

Orders are usually dispatched directly from stock within 48 hours. In some instances items may be due on stock replenishment delivery, in this case your order will be sent within 3-5 days. Dispatch schedules may be extended, due to supply and demand at busy times of year.

If there is a delay which will result in dispatch after 10 days, we will contact you to advise. Should your order contain multiple items, we reserve to right to dispatch in separate packages, to avoid a delay with the entire order.

If an item is intended as a gift or is required by a specific date, please contact us before ordering to check on availability / stock delivery schedules.

INTERNATIONAL DELIVERY

All International Mail is sent using TRACKED Airmail Services to ensure safe delivery of your order, and peace of mind during transit.

Tracked Postage and Packing WORLDWIDE is a flat rate charge of just £14.95 per order, regardless of the amount of items selected, with tracking details provided upon dispatch.

We DO NOT use standard airmail to eliminate risk. Tracked service ensures scanned progress and is the safest method of worldwide delivery.

CUSTOMS AND DUTY CHARGES
Products delivered to destinations outside the UK may be subject to taxes, fees, or customs duty. We have no control over these charges and cannot predict what they may be. Any Customs Duty charges are to be paid by the recipient.

Customs Duty charges are NOT extra shipping charges, they are charges made by each country for incoming goods. An 'import' duty. The threshold for duty on international packages varies, as does the charge rate. This depends on the threshold set by each country.

Customers are advised to check their own countries duty charges and thresholds, as any CUSTOMS DUTY CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT.

ORDER DESPATCH SCHEDULES

If an item is intended as a gift or is required by a specific date, please contact us before ordering to check on availability / stock delivery schedules.

IMPORTANT: POLITE MESSAGE, DELIVERY DELAYS –

Please note we are currently sending out orders Monday to Saturday.

Outgoing orders are shipped using Royal Mail. Varying international measures means that more customers are buying online. Manufacture / supply of materials into the UK continues to be affected.

DESPATCH

UK POSTAL SERVICE UPDATES & INCIDENTS Please visit the Royal Mail website to view the latest service updates

INTERNATIONAL POSTAL DELAYS & INCIDENTS - IMPORTANT Deliveries to a number of overseas destinations may be delayed due to processing. Please visit the page listed below to view the latest countries affected.

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

CHRISTMAS ORDERING AND DELIVERY

PLEASE ORDER IN PLENTY OF TIME FOR CHRISTMAS to allow for stock deliveries and Royal Mail processing of parcels. We will continue to dispatch over the festive season, however PLEASE NOTE ...

UK CUSTOMERS PLEASE ORDER BY 15TH DECEMBER FOR DISPATCH BEFORE CHRISTMAS

CHRISTMAS 2024 - last DISPATCH dates for Christmas

UK INLAND - 18TH Dec

EUROPE

Cyprus, Malta - 9th Dec

Greece, Turkey - 9th Dec

Czech Republic, Finland, Italy, Poland, Sweden - 11th Dec

Austria, Denmark, Germany, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland - 11th Dec

Belgium, France, Luxembourg - 11th Dec

WORLDWIDE

USA / CANADA - 11th Dec

AUSTRALIA & NEW ZEALAND - 6th Dec

ASIA , FAR/MIDDLE EAST, Central & Sth AMERICA - 4th Dec